Legal

SMS Privacy Policy

Last updated: July 3, 2026

This SMS Privacy Policy describes how Etherfuse (“Etherfuse,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our text messaging (SMS/MMS) program. It supplements Etherfuse's general Privacy Notice.

Consent to Receive Messages

By providing your mobile phone number to Etherfuse — for example, when you submit a support request or opt in through one of our support channels — you consent to receive text messages from Etherfuse related to customer care, account and transaction support, verification and identity follow-up, and responses to your inquiries. Consent to receive messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies and depends on your interactions with Etherfuse and the status of your support requests.

Costs

Message and data rates may apply. Please contact your wireless carrier for details about your messaging and data plan.

How to Opt Out

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send you a confirmation message and then stop sending SMS messages. If you want to opt back in, reply START.

How to Get Help

For help at any time, reply HELP to any message, email us at [email protected], or visit support.etherfuse.com.

Sharing of Mobile Information

We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in and consent information will not be shared with any third parties.

We may share your mobile information only with service providers who help us operate the messaging program (for example, our messaging platform provider), and only to the extent necessary for them to provide those services on our behalf. These providers are contractually prohibited from using your information for any other purpose.

Data Handling and Security

We handle information collected through our SMS program in accordance with Etherfuse's general Privacy Notice, including the security measures described therein. We retain messaging-related information only as long as necessary to provide the service and comply with applicable legal and regulatory obligations.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact

If you have questions about this SMS Privacy Policy, contact us at [email protected].